CCNC 2018 CE Class Information
AUGUST 28 – 30, 2018
Cory Candelario | Pacific Specialty Insurance Company
Shawn Fair | Fair Consulting
FIRE CAMERAS AND THEIR ROLE IN WILDFIRES & THE EARTHQUAKE COMPONENT| 1CE
Graham Kent, University of Nevada Reno
Paul Camacho, Mission Adjusters & CAIIA President
Do you know of a fire camera system that is built upon an emergency information platform already in use for earthquake monitoring and response? Since you already know that wildfires and earthquakes can be catastrophic, come join us to see how an expanding network of cameras and sensors allow observation in real time and prepare to address the resulting claims.
ALE FRAUD AND CATASTROPHIC LOSSES | 1CE & MCLE credits
Mike McKee, National Insurance Crime Bureau
Pete Galassi, Mercury Insurance
Jonathan Colman, Colman Law Group
2017 was the year for Catastrophes. 100,000 homes were damaged in Houston, 3,500 homes and businesses burnt in the California wine country. The numbers are staggering. In this session learn what your company needs to know concerning Additional Living Expenses, Additional Living Expense fraud, its indicators, and what to do in each situation.
TO DRONE OR NOT TO DRONE | 1CE
Kirk Ellern, AboveGeo INC.
Jim Krueger, Philadelphia Insurance
Welcome to the drone world. Our one hour presentation is designed to explain the legal account of what a drone pilot is required to comply with and how and where they can operate. We will display both live and recorded video of drone flights in insurance claim situations. We will explain how a drone can assist in an insurance investigation and the options for different types of inspections. Lastly, we’ll explain costs and time saving benefits of using a drone and provide an open forum for final questions. We look forward to sharing our experience with you.
HANDLING YOUR LARGE LOSSES WITH XACTIMATE | 2CE
Todd Van Sant, Express Remediation and Construction
Robert J Donahue, Sedgwick
Learn valuable tips and tricks to estimate large losses in Xactimate with two industry experts, a large loss commercial estimator and Xactimate Certified Trainer (XCT), and a national large loss adjuster. This presentation will help you reduce the amount of time estimating as well as increase both efficiency and accuracy in the estimate.
TRAUMA HAZARDS AND ENVIRONMENTAL HEALTH AND SAFETY | 1CE
Eloy Cisneros, Titan Environmental
This presentation will cover four key points involved with trauma scene hazards and how they impact adjusters, claimants, agents, agencies, contractors, consultants, and Insurance Claims; Regulatory Standards and the roles and responsibilities for impacted parties; Environmental Hazards and the precautions to be taken at these sites, Remediation and Clean-Up Requirements, and Testing and Clearance Requirements.
COMMERCIAL BUILDING CODE ENFORCEMENT AND THE PROPERTY CLAIMS PROCESS | 2 CE
Harry Parrish, Construction Service Company
Ernie Guerra, CIG
This presentation will show participants how to develop the facts and use that as basis for a fact based determination process designed to answer adjustment questions regarding the minimum level of scope required for the repair of a commercial structure. The proven six step process saves time, controls expectations, eliminates surprises and serves to move the design and construction process forward in a timelier manner.
SORTING FACTS FROM FICTION: Combating Traumatic Brain Injury Claims | 1CE & MCLE credits
David Casady, Berman, Berman, Schneider & Lowery, LLP.
Dr. June Yu Paltzer, Ph.D., ABPP.
Traumatic brain injury claims have become all too common, and if not properly addressed, they can quickly become very large exposures. During this presentation, one of the region’s premier neuropsychologists and a claims adjuster-turned defense attorney will discuss how to investigate, evaluate and ultimately resolve claims of traumatic brain injuries. Participants will also learn the varying severities of TBI, differentials, other causes of symptom persistence, and review TBI claims in children.
THE EVOLUTION OF SOCIAL MEDIA AND IT’S EFFECTS ON INSURANCE CLAIMS INVESTIGATIONS | 2CE
Garrett McGinn, DIGIStream
George Flores DIGIStream
This presentation will examine the evolution of social media and its effects on the type of investigations that can be conducted on potentially fraudulent claims. Case examples exploring the flexibility of social media as well as advice on how to combat potential pitfalls will educate adjusters unfamiliar with the process of utilizing this type of investigation. Those accustomed to this investigative resource will also be provided with research techniques in order to independently gauge claimants’ eligibility for an online investigation.
LARGE LOSS FIRES: A Team Approach | 1 CE
Ulises Castellon, Fire Cause Analysis
The peril of fire is historically recognized as the severity peril. Significant loss exposure due to; death, injury, direct property damage, or loss of use, requires coordination among many professionals, with varying interests, be maintained. Case studies of these large loss fires will illustrate the tactical benefits and cost savings that can be realized by claims professionals. The effective utilization of Examination Protocols will also be shared.
ETHICS FOR INSURANCE ADJUSTERS | 3 CE
Brian Foote, Belfor Property Restoration
This presentation facilitates an understanding of the importance of sound ethical decisions in the insurance adjuster profession. Reliable insurance coverage is critical for the financial safety of households, businesses, and the overall economy. Insurance adjuster ethics is a major factor in maintaining confidence in the insurance system. With a focus on the big picture, this course covers the importance of general ethical guidelines and the motivations to be ethical, as well as specific ethical concerns for adjusters and claims settlement practices.
NEW TECHNOLOGIES IN CONTENTS RESTORATION: From Lasers to the Power of the Sun | 1 CE
Kevin Jones, The Contents Specialists
This presentation will reveal and explain the new technologies in Contents Restoration that expand the current capabilities of saving sentimental personal property affected by environmental influences. Technology is moving faster than we have the capability of keeping up with, but the best practice is to look at all the various advances in other fields and apply these advances to the processes and services we utilize as service providers. By implementing these tools and practices, we can provide a better service to our Insured Parties, and save more of the sentimental and personal property during an insurance claim.
RAIN, RAIN GO AWAY – WILDFIRES, MUDSLIDES AND EVERYTHING IN BETWEEN | 1 CE & MCLE credits
Kevin Hansen, McCormick, Barstow LLP.
Peter Schifrin, Schifrin, Gagnon & Dickey, Inc.
Dr. Jon Wren, Ph.D., P.E., Exponent Failure Analysis Associates
This presentation will include a PowerPoint with a rich archive of images and examples that have been accumulated from recent catastrophic wildfires and mudslides in California, including the Thomas Fire and debris flows in Santa Barbara & Montecito. The discussion will include identifying the unique coverage and causation issues presented when mudslides follow wildfires, learning how to address such issues, unique adjustment issues and when and how to use appropriate consultants. Examples will also be given of the manner in which such claims are presented and the associated technical issues that must be addressed. Cutting edge coverage issues, including multiple policy periods, multiple limits and multiple deductibles, will also be addressed. The presentation will also address smoke and ash claims and how to adjust such claims in the face of a lack of regulatory standards as well as the potential for fraud.
LEVERAGING 3D TOURS TO MANAGE FRAUD, WASTE, AND ABUSE | 1 CE
Mark Whatley, Actionable Insights
Seth Harrison, Actionable Insights
This presentation exposes you to the new technologies available in the restoration ecosystem that manage fraud waste and abuse and reduce overall cycle times. 3D Tours of real-life residential and commercial losses will illustrate how to tackle the intricacies of the claims process.
ENGINEERING DESIGN AND PRODUCT LIABILITY | 1CE
Brian Vandal, ENVISTA FORENSICS
This presentation is designed to educate adjusters, attorneys, and insurance management on the fundamentals of the engineering design process, how it relates to product liability failure investigations, and if product liability plays a role in an accident.
CCNC 2018 EDUCATION COMMITTEE
CHAIR Marisa Sagil | SERVICE MASTER | email@example.com
Co-chair Haven Fry | JM ENVIRONMENTAL, INC. | firstname.lastname@example.org
Julie Wood | SEDGWICK | email@example.com
Kimi McKinney | CE Documentation | firstname.lastname@example.org
Continuing Education Accreditation – Pending approval
- CE Credits from CA, NV, & TX are pending approval.
- MCLE Credits from the State Bar of CA are pending approval.
- RPA Credits are pending approval.
CCNC is pleased to present CE credits for the California, Nevada, and Texas Departments of Insurance. As many as nineteen (19) CE credits may be earned from each state. Additionally, MCLE credits (Minimum Continuing Legal Education) and RPA credits (Registered Professional Adjuster designation) are pending approval.