Keynote Speaker

Jerry Bialick, USAA CLAIMS SERVICE DIRECTOR
LARGE LOSS OPERATIONS

presents

HOW TO MASTER CATASTROPHE LOGISTICS

As Hurricane Ike hit Houston, Texas in 2008, Jerry Bialick was chosen as USAA’s first Catastrophe Logistics Director and has served in that role several times since for other catastrophes. In total, he has been deployed to 15 catastrophes around the United States.  His current responsibilities are nationwide over a large team dispersed to all areas of the United States. He also serves as the Fire Chief of a large suburban fire department in San Antonio, Texas providing fire and EMS services to over 62,000 residents and $8.2B in property assets. 


Jerry BialickJerry Bialick began his career in west Texas as a multi-line claims adjuster where he was deployed on his first catastrophe following Hurricane Frederick, then to other catastrophes as they occurred including Hurricane Alicia. Following a promotion to claims manager, he specialized in environmental claims and medical malpractice. In 1989, he joined USAA at their Reston, Virginia office and soon managed the property field claims for the DC metropolitan area. Jerry was then promoted to Property Claims Administrator at USAA’s home office in San Antonio and was the lead program developer for the company’s new direct repair program. Following a year in headquarters, Jerry was placed in charge of USAA’s office in Dallas, Texas overseeing auto and property operations plus the three facilities. USAA moved him back to headquarters after 6 years and he has subsequently served as a Claims Director over property, auto injury, the claims call center, auto physical damage, and lastly chosen to lead the company’s new property Large Loss Operations. He is the only person ever at USAA to have served as Claims Director over all these areas. His current responsibilities are nationwide over a large team dispersed to all areas of the US. As Hurricane Ike hit Houston, Texas in 2008, Jerry was chosen as USAA’s first Catastrophe Logistics Director and has served in that role several times since for other catastrophes. In total, he has been deployed to 15 catastrophes around the US.

Jerry has been married to his wife, Karen, for almost 37 years and together have a son who is currently a freshman at Texas A&M University. In his spare time he currently serves as the Fire Chief of a large suburban fire department in San Antonio, Texas providing fire and EMS services to over 62,000 residents and $8.2B in property assets. His department recently achieved the coveted ISO fire protection class 2 that is held by less than 2% of all fire departments nationwide.

Jerry holds a BS degree in Law Enforcement from George Mason University, a Masters in Business Administration with Honors from Regis University, as well as the CPCU, ARM and API designations.


Please note:

ALL classes are approved for RPA and “selected classes” approved for MCLE.

CCNC is pleased to present, once again, CE credits for both the California and Texas Departments of Insurance for adjusters, agents and brokers for this year’s event. As many as eleven (11) CE credits may be earned. Additionally, RPA credit is pending approval (Registered Professional Adjuster designation), as well as MCLE credits.